1. Keeps Managers Up to Date on Policy Changes
Not every new policy requires an off-the-clock employee meeting. If cigarette breaks are cut out or the hostess becomes responsible for cleaning cafe tables when it’s slow, this type of information can simply be spread at the beginning of a shift. If a manager is on vacation or just taking a few days off, though, they may miss out on the new policy entirely. By having a restaurant manager log to read over when they return, they’ll be completely up to date on any new rules that have been implemented.
2. Improved Preparation for the Future
A restaurant manager logbook does much more than just keep everyone up to date on recent changes. In fact, it can actually help predict future trends that could affect sales, staffing and a variety of other factors. One year from now, for instance, a manager might only schedule a few servers because revenue was lacking, thanks to empty bar tables today.
Of course, just looking at that raw data may leave out the fact that a terrible storm came through, a car accident blocked the entrance for three hours, or one of the most popular items was “86ed.” This is all information that should be kept in the logbook, so one year from now, when a manager looks at a potential slow day, they’ll understand any potentially mitigating factors.
3. Prevents Bad Behavior From Slipping Through the Cracks
No matter how hard a restaurateur tries to hire only the best employees, they’re going to end up with a few that just don’t make the cut. In reality, even great workers can make careless mistakes. Not all of these situations, though, call for an official write-up.
This doesn’t mean, however, that incidents shouldn’t be noted. If this information is in the manager log, each shift will be run by someone who knows if there were earlier issues. This means every manager won’t see each infraction as a one-time mistake.
4. Creates Managerial Accountability
A restaurant manager log reduces the likelihood of these problems since anything important that happened will be contained right in the log. The restaurateur will know what each of their managers is doing during every shift, and this increased accountability can improve the overall in-store culture.
While it may seem like just another hassle, a restaurant manager log can go a long way in removing several other headaches. Communication will quickly be improved, and this is one of the most important parts of a functioning eatery. Keeping customers at the cafe tables happy might be a full-time job, but there should always be a few minutes afterwards to write in the log.