Before the internet, a single patron’s bad restaurant experience could have little effect on the eatery’s revenue. Now that every dissatisfied customer can take to review sites to complain about anything from food to restaurant furniture, though, restaurateurs must be more vigilant about keeping track of what’s said about their businesses. One of the best … Continue Reading »

When fans get hungry at rock music festivals such as Carolina Rebellion, restaurant dining tables are the last thing they’re looking for. In fact, a turkey leg or corn dog is usually sufficient. With this being said, it wouldn’t seem like there’s much a restaurateur could learn from one of these festivals. As it turns … Continue Reading »

From landing on Forbes’ Best American Employers List to stretching across 64 countries, Starbucks is obviously doing something right to fill their cafe chairs. While not a restaurant itself, the company has conducted business in a way that restaurateurs could find success in emulating. Whether it’s marketing or employee practices, the coffee chain has plenty … Continue Reading »

Getting the restaurant dining chairs filled with guests is the main priority at any culinary establishment. The concern rests more with having people show up, as opposed to why they show up. As it turns out, however, bringing in guests for charity events provides a host of benefits that can pay off in the long … Continue Reading »

It’s hardly something that most culinary entrepreneurs think of when they’re buying equipment and booths for restaurant guests, but the smallest requests from patrons can raise prices in a big way. Many restaurateurs try to avoid charging their guests extra, but over time, this can lead to a decrease in revenue that only gets worse … Continue Reading »

The only bistro chairs in the film Fight Club are those the corporate elite sit in right before Tyler Durden scares them into submission.  This doesn’t mean, however, that restaurateurs can’t take a few lessons from the movie.  While fighting in the basement of a bar likely won’t be good for business, there are a … Continue Reading »

An eatery could have some of the greatest entrees in town, but if customer service at the establishment is lacking, the chairs for a restaurant will go unfilled more often than not. While good training and prompt service has always helped in this arena, technology has made offering great customer service even easier. In fact, … Continue Reading »

Getting the most out of a visiting restaurant guest isn’t just about selling a great entree. After all, a single dish per person won’t likely help offset the price of those great restaurant furnishings. This is why most restaurateurs also take the time to create delicious appetizers to supplement entree sales. Of course, offering appetizers … Continue Reading »